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Wage Protection System
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?What is the Wage Protection Initiative for Domestic Workers
It is an initiative launched by the Ministry of Human Resources and Social Development with the aim of preserving the financial rights of domestic workers and employers, by enabling employers to transfer monthly salaries through payment channels linked to the wage protection initiative and save their progress on the Musaned platform.
?Who are the beneficiaries of the service
Employers and domestic workers
?What services are provided under the Wage Protection Initiative
The Wage Protection Initiative provides the following services : • Paying monthly salaries to domestic workers through payment channels linked to the Wage Protection Initiative • Documenting and reviewing salary trajectories for domestic workers through the Musaned platform
?What payment channels are associated with the Wage Protection Initiative
Currently, you can pay domestic workers’ salaries using the STC Pay app and selecting the (Transfer via Musaned) service.
?Can wage protection services be used for domestic workers before issuing a residence permit
Issuing a residence permit is a basic requirement to benefit from wage protection services.
?Can wage protection services be used by domestic workers who do not have a mobile number
The availability of a mobile number for the worker registered on the Absher platform is a basic requirement to benefit from wage protection services.
?Can I pay monthly salaries in cash to domestic workers
To benefit from the wage protection service, domestic workers’ salaries must be paid through the channels linked to the wage protection initiative.
Office Location
Saudi Arabia - Riyadh - Al Hamra - Sheikh Hassan Bin Hussein Bin Ali Road
Customer Support
Working Hours
Saturday - Thursday, 9 AM - 9 PM

