Clear Answers Before Starting
We gathered key questions about recruitment packages, requirements, follow-up, and service steps so you can find answers quickly.
Individual to Establishment
Choose the right section, then open a question to view the related service details.
?What is transfer service from an individual to an establishment
It is a service provided to enable employers to review establishments’ requests to transfer the worker’s services from the employer to the establishment and either approve or reject the request.
?What is the procedure for transferring domestic worker services from an individual to an establishment
The establishment submits a request to transfer the worker’s services through the Qiwa platform.
?How can an employer approve or reject a transfer request
The employer logs in to the Musaned platform. > Service Transfer > Individual to establishment Transfer > View requests.
?What is the procedure if the employer does not take any action on the transfer request
The request will expire after 10 days if no action is taken.
Office Location
Saudi Arabia - Riyadh - Al Hamra - Sheikh Hassan Bin Hussein Bin Ali Road
Customer Support
Working Hours
Saturday - Thursday, 9 AM - 9 PM
